Polices and Procedure Statement

At N3 MOBILE STICK, we are committed to providing high-quality phlebotomy services that prioritize patient safety, privacy, and accuracy. This Policies and Procedures Statement outlines the standards and practices that govern our phlebotomy services to clients. It serves as a guide for our staff to ensure the consistent delivery of exceptional care.

1. Patient Identification and Verification

Policy:
1.1. It is our policy to verify and confirm the identity of each patient using at least two patient identifiers (e.g., name and date of birth) before initiating any phlebotomy procedure.

Procedure:
1.1.1. Ask the patient to state their full name and date of birth.
1.1.2. Confirm the provided information with the identification wristband or another official patient identifier, if available.
1.1.3. In cases of uncertainty, consult with a healthcare provider or supervisor to verify patient identity.

2. Infection Control and Safety

Policy:
2.1. We maintain rigorous infection control and safety practices to protect both patients and staff during phlebotomy procedures.

Procedure:
2.1.1. Adhere to hand hygiene protocols, including proper handwashing and the use of hand sanitizers.
2.1.2. Wear personal protective equipment (PPE), including disposable gloves, when interacting with patients and during phlebotomy procedures.
2.1.3. Dispose of used needles and other sharps in designated sharps containers.
2.1.4. Regularly clean and disinfect all equipment and work surfaces to maintain a safe and sterile environment.

3. Patient Preparation

Policy:
3.1. We ensure that patients are adequately prepared for phlebotomy procedures and understand the process.

Procedure:
3.1.1. Explain the phlebotomy procedure to the patient, including any fasting requirements or special instructions.
3.1.2. Address any questions or concerns the patient may have.
3.1.3. Ensure the patient is in a comfortable position and prepared both physically and mentally for the procedure.

4. Blood Collection

Policy:
4.1. We use best practices for blood collection to ensure patient comfort, specimen integrity, and accurate results.

Procedure:
4.1.1. Select the appropriate vein for blood collection based on the patient’s age and condition.
4.1.2. Utilize proper venipuncture techniques to collect blood samples with minimal discomfort.
4.1.3. Label each specimen tube accurately with the patient’s name, date, and other required information.
4.1.4. Ensure the safe handling and preservation of collected specimens during transportation.